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Associate Director of Residential Services - Peoria, IL

Quick Facts
Company Name:EP!C
Location:Peoria, IL
Employment Type:Full Time
Pay:$50000 - $60000 per year
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Description

Job Title:

Associate Director of Residential Services

Date:

August 10, 2021

Department:

Community Living Services

Schedule:

40 hours per week

Position Status:

Full-Time

FLSA Status:

Exempt/5

Supervisor:

Senior Director of Residential Services

Supervisory Responsibilities:

Yes

Position Objective: Assist with providing administrative and program direction for Community Living Services program areas. To ensure all individuals have a safe and clean home environment. Maintain the program in compliance with rules, regulations, laws, codes, and agency policies pertinent to each program area. Promote total quality management and team building activities to promote the best quality of life to individuals served. Will follow Rule 50, Dept. of Human Services Rule 115, Rule 116, Rule 119, Rule 120, and other relevant regulatory guidelines.

Essential Duties/Responsibilities

Mission Vision, Values

  1. To support the philosophy of the agency's mission, vision, values, and strategic plan.
  2. Manage all responsibilities based on the agency mission, using individual choice and all appropriate policies, procedures, and regulations.
  3. To conduct oneself in a manner that reflects the highest standards of professional courtesy and ethical practices to people served, staff, guardians, families, and all outside contacts.

Assistance to the Senior Director:

  1. Develop operational budgets in conjunction with the Senior Director and monitor to ensure that each area and component is contained within the approved budget.
  2. As assigned, assist the Senior Director in special projects and duties related to Community Living Services.
  3. Submit reports and statistical information in accordance with specified time frames as requested.
  4. Meet with Senior Director on a regular basis to ensure the development and maintenance of a divisional service delivery structure.
  5. Assure compliance with all agency policies, licensing, accrediting, certifying, approving, and reviewing bodies affecting program operations.
  6. Overseeing the scheduling of "on-call" responsibilities.

Staff Supervision and Coordination:

  1. Directly supervise:
    1. Assistant Director of CLS
    2. CLS Scheduler
    1. In conjunction with the HR department, interview, hire, supervise, assign, evaluate the performance of, and when necessary, discharge assigned personnel directly and in cooperation with appropriate department heads.
    2. Carry out supervisory responsibilities in accordance with the organization's policies and procedures and all applicable laws.
    3. Authorize and plan personnel requests for vacation time, leaves of absence, travel authorizations, change in position and in-service training directly and in cooperation with appropriate department heads.
    4. Responsible for planning, assigning, documenting, and directing work, appraising performance, rewarding, disciplining employees, addressing complaints, and resolving problems.
    1. Assure all supervisory staff receive orientation, in-service, and continuing education to increase the level of performance and maintain optimum standards of performance within the department.
    2. Assure that all personnel are currently registered, licensed, and certified.
    3. Ensure that adequate and appropriate personnel coverage is maintained on an on-going basis.
  1. Monitor that all department staff meet performance expectations and address concerns in a timely manner to assure peak performance for individuals served and other co-workers.
  2. Hold staff accountable for assigned responsibilities, monitor compliance with expectations and meet monthly with staff supervised to review performance and develop plan of correction, as necessary.
  3. Conduct staff meetings on a consistent basis to review program operations, disseminate appropriate information and coordinate service delivery.
  4. Perform disciplinary action meetings as required.
  1. Instruct staff during DSP training and orientation as required.
  2. Participate in the on-call rotation.

Program Development and Coordination:

  1. Assure the development, coordination, and monitoring of the service delivery for residents as appropriate, including attending interdisciplinary staffing and developing goals in conjunction with such staffing and maintaining necessary documentation accordingly, in conjunction with all applicable regulations, standards, and policies and procedures.
  2. Assure summarization of pertinent documentation on a regular basis in compliance with licensing standards.
  3. Assure that all program development is philosophically aligned with the principles of inclusion and positive outcomes for persons served based on CQL standards and EP!C's vision and values.
  4. Assure home and living areas are well maintained and decorated and that personal space reflects the choices and tastes of the residents.

Direct Services:

    1. Assure all safety and emergency procedures are conducted in a calm, accurate and professional manner and documented, as necessary.
    2. Act as a positive role model for people supported and staff at all times.
    3. Assure dignity, privacy and rights of program participants are always observed.
    4. As a mandated reported, ensure allegations of abuse, neglect and exploitation are reported as required by EP!C policy and government regulation
    5. Conduct prompt and thorough investigations for all allegations documenting as required.
  1. Assure active treatment is provided to individuals that activities are developmentally and age appropriate and follow principles of normalization.
  2. Assure that individual needs and interests are assessed on an ongoing basis.
  3. Assure that personal and/or social development of persons served occurs.
  4. Coordinate the admission, transfer, and discharge of individuals.
  5. Participate in meetings, committees, conferences, seminars, and in-service training sessions as requested.

Fiscal Management:

  1. Operate programs in a fiscally responsible manner, recommending and following established cost-effective guidelines for the purchase of supplies, equipment, and services and hiring and scheduling personnel to maintain programs within budgeted parameters while maintaining quality programs.
  2. Provide education to staff on financial responsibilities.

Database, Paperwork and Compliance Responsibilities:

  1. Meets all deadlines set by the agency and outside resources.
  2. Maintain files and data entry according to the standards set by the agency.
  3. Review all documentation for accuracy
  4. Understand rules governing program/licensure for CILA monitors the implementation to and adherence of these rules.
  5. Supports database management systems.

Resource Management Responsibilities:

  1. Provide support to and work with all team and agency members.
  2. Maintain positive parent and guardian relations for individuals on the team.
  3. Promote community participation for individuals.
  4. Review all medical and other incident reports for the person

Personal and Professional Development:

    1. Participate in meetings, committees, conferences, seminars, and in-service training sessions as requested.
    2. As a mandated reported, ensure allegations of abuse, neglect, and exploitation are reported as required by EP!C policy and government regulation
  1. Complete other duties as assigned.

Personnel Relations:

  1. Interact with all departments and EP!C staff, with individuals from monitoring agencies/committees, parents, family members, and other professionals in a professional manner.
  2. Facilitate intra-and interdepartmental communication on an ongoing basis.

Marginal Responsibilities

  1. Perform other duties as assigned.
  2. As a mandated reporter, ensure allegations of abuse, neglect, and exploitation are reported as required by EP!C policy and government regulation

Education/Experience Requirements

  1. Bachelor's Degree required, or an equivalent combination of education and work experience.
  2. Three years experience with persons with developmental disabilities and three years supervisory experience preferred.
  3. Successfully complete CPR, First Aid, Infection Control, and Crisis Prevention Institute (CPI) training and maintain these certifications.
  1. Must complete DSP training in accordance with the state regulations and maintain acceptable status on the Health Care Worker's Registry under the Healthcare Worker's Background Check Act.
  2. Must obtain/maintain standing as an Authorized Direct Support Person for medication administration.
  3. Maintain a valid Driver's License and acceptable driving record.
  1. Must have personal automobile insurance.
  2. Must be able to assist in the evacuation of residents in emergency situations.
  3. Must possess emotional stability to handle stressful situations on a regular basis and the ability to cope with illness, death, and dying.
  4. Must possess good organizational and time management skills.

Competency Requirements

  1. Ability to manage others.
  2. Ability to multi-task.
  3. Effective time management skills.
  4. Professional interpersonal skills.
  5. Proficient in Microsoft Office. Technical skills include the ability to function using Outlook, Word, and Excel.
  6. Strong analytical skills.
  7. Strong business acumen.
  8. Strong ethical conduct.
  9. Strong leadership skills
  10. Ability to multi-task.
  11. Effective time management skills.
  12. Professional interpersonal skills.
  13. Strong business acumen.
  14. Strong ethical conduct.
  1. Must communicate effectively, both verbally and in writing.
  2. Ability to perform and maintain certification in CPR, First Aid, CPI, Diet and Nutrition, and Medication authorization.
  3. Must possess emotional stability to handle stressful situations on a regular basis.
  4. knowledge of the principles of Person-Centered Planning and the Council of Quality Leadership (CQL).
  5. A valid Illinois Driver's License and insurance is required and must be maintained at all times while employed by EP!C.
  6. Must be skilled in Microsoft Office systems. Technical skills include the ability to function using Outlook, Word, and Excel.

Physical Requirements

  1. Frequent walking and sitting.
  2. Regular reaching, grasping, and standing.
  3. Must be able to assist in the evacuation of residents in emergency situations.
  4. Other physical activities related to an office environment.
  5. Operates general office equipment, including multi-line phone, fax machine, printer, copier, and personal computer.
  6. Ability to lift 50 lbs
  7. Must be able to work extended hours if necessary.

Work Environment

  1. Work may occur in the following settings: Home, Office, Classroom, Site, Group Homes, or Community.
  2. Participate in a 24 hour on-call system.
  3. Work hours/days are full-time and exempt status. Flexibility is a requirement to accommodate various Program, contractual, personnel and organizational needs.
  4. Will be required to drive a motor vehicle (EP!C's and employee's) as part of his/her employment responsibilities with EP!C. A valid Illinois Driver's License and insurance is required and must be maintained at all times while employed by EP!C.
  5. Be a team player with a positive attitude towards the people EP!C supports, peers, EP!C staff and outside contacts.


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