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Program Coordinator - Community Living Services - Peoria, IL

Quick Facts
Company Name:EP!C
Location:Peoria, IL
Employment Type:Full Time
Pay:$40,000 - Salary
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The Program Coordinator will follow Rule 50, Dept of Human Services Rule 115, Rule 116, Rule 119, Rule 120, and other relevant regulatory guidelines. Will develop and implement individual plans and coordinate all direct care services provided by the facility to residents.


General Responsibilities:

  1. In accordance with agency policy and procedures, support the agency's DSP training in role modeling, coaching, mentoring, and participating in on the job training with program staff.
  2. Manage all responsibilities based on the agency mission, using individual choice and all appropriate policies, procedures, and regulations.
  3. Develop operational budgets in conjunction with the Program Director and monitor to ensure that each area and component is contained within the approved budget.
  4. Coordinate and monitor functions of each area of facilities to ensure an efficient operation of the facility.
  5. Coordinate monthly Resident Council meetings, monthly resident activity schedules, bed holds/monthly censuses, and individuals' personal banking (assisting with writing checks, paying bills, account reconciliations, monitoring incoming mail for bills, and receiving individuals' paycheck stubs are received and distributed as necessary). Perform all personnel functions, including interviewing, hiring, terminating, evaluating, training, coaching, and scheduling.
  6. Provide on-call supports through the on-call rotation.

Database, Paperwork and Compliance Responsibilities:

  1. Meets all deadlines set by the agency and outside resources.
  2. Complete monthly summaries and ensure all documentation is completed to meet clinical and financial requirements.
  3. Maintain files and data entry according to the standards set by the agency.
  4. Review all documentation for accuracy
  5. Understand rules governing program/licensure for CILA, monitors the implementation to and adherence of these rules.
  6. Supports database management systems.

Resource Management Responsibilities:

  1. Provide support to and work with all team and agency members.
  2. Maintain positive parent and guardian relations for individuals on the team.
  3. Promote community participation for individuals.
  4. Review all medical and other incident reports for the person.
  5. Coordinate and support appointments with the nursing department.

Clinical and Behavioral Management Responsibilities:

  1. Develop individual/Person Centered Plans (PCP) for all people on caseload, including writing the ISP, coordinating and facilitating ISP annual, along with other meetings as appropriate.
  2. Training staff on implementation of the ISP.
  3. Train staff in Positive Support Plans/Interventions related to the person.
  4. Develop behavior plan for individuals who require behavioral support.
  5. Participate in the Professional Review and Human Rights Committees as needed.
  6. Participate in appointments related to the use of psychiatric services.
  7. Maintain files according to standards set by the agency, ICAPs, consents, and other assessments as needed.

Clinical Management Training:

  1. Train all aspects of clinical responsibilities, including incident reports, ISP, monthly summaries, drill sign off and other clinical tasks.
  2. Train for QIDP training per DHS regulations.

Other Duties:

  1. Support and educate the philosophy of the agency mission/vision statement and current strategic plan.
  2. Manage all responsibilities based on the agency mission, using individual choice and all appropriate policies, procedures, and regulations.
  3. Provide back up to other Directors in QIDP role.
  4. Participate in agency-wide functions to support entire organization, including intra-agency and interagency committees and development of policies and procedures.
  5. Maintain appropriate staffing levels in the CILA homes at all times (weekdays, weekends and holidays)
  6. As mandated reporter, ensure allegations of abuse and neglect are reported as required.
  7. Other duties as assigned.

Supervisory Responsibilities:

  1. Directly supervise House Manager.
  2. Carry out supervisory responsibilities in accordance with the organization's policies and procedures and all applicable laws.
  3. Responsible for interviewing, hiring, and training employees.
  4. Responsible for planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
  5. Requires On-Call responsibilities.
  6. Will cover the manager's responsibilities in their absence.


To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Must possess emotional stability to handle stressful situations on a regular basis and the ability to cope with illness, death, and dying.

Must possess good organizational and time management skills.

Computer Skills

Must be skilled in Microsoft Office systems. Technical skills include the ability to function using Outlook, Word, and Excel.

Education and Experience

  1. Bachelor's Degree in Human Services required and two years supervisory experience preferred.
  2. Supervisory experience is essential.
  3. One year experience with persons with developmental disabilities.
  4. The ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence.
  5. Ability to effectively present information in one-on one and small group situations to customers, clients, and other employees of the organization.

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