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Credit & Collections Representative - Chesterfield, MO

Quick Facts
Company Name:Mark Andy Inc.
Location:Chesterfield, MO
Employment Type:Contract
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Credit & Collections Representative
Mark Andy celebrates over 70 years in the label and package printing industry with a mission to be the supplier of choice throughout the product life cycle, offering high-quality and innovative technologies that drive customer profitability. We respond to business needs by offering a broad range of equipment, education, service, and supplies to printers and label converters around the world. 

Offering our customers complete pressroom solutions, Mark Andy consists of leading global brands including Mark Andy flexographic and digital hybrid printing presses, Rotoflex offline finishing systems and Mark Andy Print Products consumables and supplies.

Position Summary
This position will provide day-to-day credit and collection activities.  Heavy customer and inter-departmental interaction is required.  Overall objective is to ensure timely customer payments. 
 Review hourly credit hold report and release orders as necessary
 Contact delinquent customer accounts via telephone, fax, statements and dunning letters
 Handle incoming inquiries from customers
 Handle internal calls regarding credit holds and account status
 Investigate and resolve customer disputes
 Assist in the monitoring of Press, Retrofit, and Parts Advance payments and release of pre-shipment holds
 Customer account maintenance as needed
 Maintain credit files for all active customers including credit applications and bank/trade references
 Complete incoming trade reference requests 
 Responsible for maintaining customer credit lines and reviewing periodically
 Maintain comments and call status in the Press Aging report
 Attend weekly Customer Service CFT meetings to communicate collection issues
 Miscellaneous job duties and projects as assigned

Qualifications/Skills Required
 Microsoft Office Products
 Oracle Financials experience preferred
 Excellent oral and written communication skills

Education/Experience Required
 High School degree
 Some college and/or specialty training preferred
 3years of direct accounting experience


Mark Andy Inc. is an equal employment employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other factor, which is prohibited by applicable law.

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