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Customer Service Dispatcher - FULL TIME - Fenton, MO

Quick Facts
Company Name:American Burglary & Fire Inc.
Location:Fenton, MO
Employment Type:Full Time
Category:Customer Service
Pay:$15.00+ - Hourly
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Description

Are you looking for a job that will give you a sense of pride in protecting lives and property in your local community? If that's important to you, ABF Security is looking for you! We are searching for an energetic team-oriented individual to bring their personality to our Emergency Response Center.

This position will work Saturday through Wednesday from 4PM to 12PM.

$200.00 bonus after you have completed 90 worked days and certification.


What an Emergency Response Dispatcher does:

  • Monitor alarms (Fire, Burglary and Medical) from our Commercial and Residential customers.
  • Create accurate account notes in regards to the events handled
  • Schedule service or sales leads with our 24x7 on-call certified team members
  • Create call back requests for customers who would like schedule service at a future date
  • Work with the customer to troubleshoot basic troubles.

What we are looking for you to bring to our team:

  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Possess strong organizational skills, ability to multi-task and be detail oriented.
  • Maintain strong collaborative work environment
  • Ability to prioritize and complete tasks in a timely manner
  • Ability to type 30+ words per minute
  • Must be able to pass drug and background checks

An Equal Opportunity Employer

Women, Minorities, Veterans and Disabled are encouraged to apply.

For additional information about our company and the services we provide, please visit our website at abfsecurity.com.



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